Returns Policy

Returns are accepted within 14 days from the date you purchased. Items must be returned unworn with all original tags still attached. Please do not remove the hygiene liner and only try on swimwear over underwear for sanitary reasons.

Please send an email to customerservice@soulshore.co.uk and we will create a return and provide you with the returns address.

Please enclose the Despatch Note or a note with your name, order number and reason for return.

We recommend sending by Royal Mail Signed For service or Special Delivery for your own protection if in the United Kingdom. It is the customer’s responsibility to pay return postage. Please retain your proof of return, so you can dispute delivery with the courier used, if your parcel was to go missing.

Please note that we are only able to issue a refund to the original payment method used to purchase the goods. A refund takes up to 10 business days to be credited back to your account.